Purple Pepper Farms | B&B LLC
825 N. Keyser Ave, Scranton, PA 18504
purplepepperfarms@gmail.com | 570-815-7861
Effective Date: February 27, 2026
By accessing purplepepperfarms.net, store.purplepepperfarms.net, or purchasing from or engaging with Purple Pepper Farms, you agree to the policies below. If you do not agree, please discontinue use. These policies apply to our website, Shopify store, CSA memberships, farm stand purchases, catering services, and any third-party dropship products sold through our store.
1. Terms of Use & Disclaimer
Acceptance of Terms
By using purplepepperfarms.net or store.purplepepperfarms.net (“the Websites”), you agree to these Terms of Use. If you do not agree, please discontinue use immediately.
Informational Purpose
The Websites provide information about our farm, products, services, and memberships for public convenience. Nothing on this site constitutes legal, medical, nutritional, or financial advice. Always consult qualified professionals for advice specific to your situation.
No Warranties & Limitation of Liability
The Websites and all content are provided “as is” without warranties of any kind. Purple Pepper Farms, B&B LLC, its officers, employees, agents, and contractors disclaim all warranties, express or implied. We shall not be liable for any damages arising from use of — or inability to use — the Websites or our services, including but not limited to errors, omissions, interruptions, or inaccurate information.
Agricultural Risk Disclosure
Farming involves inherent risk. Crop yields, product availability, and share contents vary due to weather, pests, disease, and other environmental factors outside our control. By purchasing a CSA membership or farm products, you acknowledge and accept these risks. Purple Pepper Farms is not liable for crop shortfalls, changes in produce variety, or unavailability of specific items.
Intellectual Property
All content on the Websites — including text, photos, logos, and graphics — is owned by or licensed to Purple Pepper Farms / B&B LLC. You may not reproduce, distribute, or use our content without written permission.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Lackawanna County, Pennsylvania.
2. Privacy Policy
What Information We Collect
Personal Information: When you place an order, sign up for a CSA membership, or contact us, we may collect your name, email address, mailing address, phone number, and payment details.
Non-Personal Information: We may collect IP addresses, browser type, device information, and browsing behavior on our Websites through cookies and analytics tools.
How We Use Your Information
- To process and fulfill orders and CSA memberships
- To communicate with you about your order, pickup schedule, or account
- To send farm updates, newsletters, or seasonal announcements (you may opt out at any time)
- To improve our Websites and customer experience
- To comply with legal obligations
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing of Information
We share your information only as needed to fulfill services — for example, with payment processors (PayPal, Venmo, Stripe via Shopify), shipping carriers, or our web platform providers (Shopify, WordPress). All such parties are bound by confidentiality obligations. We may disclose information if required by law or court order.
Third-Party Dropship Providers
If you purchase a dropship product (e.g., tropical houseplants through our store), your order information may be shared with our third-party supplier — House Plant Wholesale — solely to fulfill your order. Their privacy practices govern data they collect independently. We do not control their practices.
Payment Security
Payment transactions on our Shopify store are processed securely through Shopify Payments, PayPal, and Venmo. We do not store full credit card numbers on our servers.
Cookies & Analytics
We use tools such as Google Analytics to collect aggregate usage data. These services may set cookies. You may opt out via your browser settings or Google’s opt-out tools.
Pennsylvania Privacy Rights
Pennsylvania residents may have rights regarding their personal data under applicable state law. To request access to, correction of, or deletion of your personal information, contact us at purplepepperfarms@gmail.com.
Children’s Privacy
Our Websites and services are not directed to children under 13. We do not knowingly collect personal information from minors.
Data Security
We use reasonable security measures (HTTPS, access controls) to protect your information. However, no Internet transmission is 100% secure. You transmit data at your own risk.
3. Return & Refund Policy
3A. Fresh Produce, Farm Stand Products & Perishables
All sales of fresh produce, plants, flowers, eggs, meat, and other perishable farm products are final. Due to the perishable nature of these items, we cannot accept returns. If you receive a product that is damaged, incorrect, or of poor quality, please contact us within 24 hours of pickup or delivery at 570-815-7861 or purplepepperfarms@gmail.com so we can make it right.
3B. Packaged Goods, Sauces, Merchandise & Non-Perishables
We want you to be completely satisfied with your purchase. If you are not, please contact us within 14 days of receiving your order.
Conditions for Return:
- Items must be unopened and in like-new condition
- Original packaging must be intact
- We reserve the right to refuse returns or refunds based on the condition of returned items
- Return shipping costs are the responsibility of the customer
Refunds: Upon receiving and inspecting your returned item(s), we will process your refund within 7 business days. Refunds are issued to the original payment method, excluding original shipping costs. If the product is defective, a full refund including shipping will be issued.
Exchanges: If you wish to exchange an item, please contact us within 14 days of receiving your order.
3C. Dropship / Third-Party Products (Tropical & Houseplants)
Certain products in our online store — including tropical and houseplants — are fulfilled directly by a third-party supplier, House Plant Wholesale. These products are subject to their own returns and refund policy:
- DOA (Dead on Arrival) Claims: If your plant arrives dead or severely damaged, notify us with photos within 3 days of delivery.
- Incorrect Item: Contact us within 3 days of delivery with photos.
- Change of Mind: Dropship plants are not eligible for return once delivered.
- Approved refunds processed within 7–14 business days.
To initiate a claim, email purplepepperfarms@gmail.com with your order number and photos.
4. CSA / Farm Membership Terms
Payment & Commitment
- Membership is not confirmed until payment in full is received
- A 3% processing fee applies to all credit card payments
- The April 12, 2026 deadline applies to all 2026 memberships
Pickup Responsibility
Members are responsible for picking up their weekly share. Shares not picked up will be donated and cannot be held or rescheduled.
Refund Policy for Memberships
CSA memberships are non-refundable once issued. Members participate in a farm-based bio-system subject to weather and environmental factors outside our control.
Pork & Specialty Orders
Pre-ordered pasture-raised pork requires a $200 non-refundable deposit; final payment due at harvest. Butchering fees ($60–$80) paid separately to the processor.
5. Wholesale Terms
Purple Pepper Farms offers wholesale pricing to qualified restaurants, retailers, and local businesses in Northeastern Pennsylvania.
- Minimum Order: $150 for free delivery (Lackawanna, Luzerne, Wyoming counties)
- Delivery Fee: $10 on orders under $150
- Lead Time: 48 hours
- All wholesale sales are final. Report damaged/incorrect product within 24 hours with photos.
- Payment: cash, check, Venmo, or PayPal
6. Catering & Food Trailer Terms
Custom catering and mobile food trailer bookings for events throughout Northeastern Pennsylvania.
- Free quote and menu mock-up available upon request
- Cancellations less than 14 days before an event may forfeit the deposit
- Minimum 25 guests for full-service catering
- Clients must disclose food allergies prior to menu finalization
7. Accessibility Statement
Purple Pepper Farms is committed to digital accessibility for all users, including individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Pennsylvania accessibility standards. We strive to meet WCAG 2.1 Level AA standards.
If you experience difficulty accessing our content or need information in an alternative format, please contact us at 570-815-7861 or purplepepperfarms@gmail.com.
8. Changes to These Policies
We reserve the right to update these policies at any time. Changes will be posted on this page with an updated effective date. Continued use of our Websites or services constitutes acceptance of the updated policies.
9. Contact Information
Purple Pepper Farms | B&B LLC
825 N. Keyser Ave, Scranton, PA 18504
327 Erhardt Rd, Dalton, PA 18414 (mailing)
Email: purplepepperfarms@gmail.com
Phone: 570-815-7861
Website: purplepepperfarms.net
Online Store: store.purplepepperfarms.net